Privacy policy

Last updated: November 4, 2026

This Privacy Policy explains how Kentuckiana Gun Works ("KGW," "we," "us") collects, uses, and shares your personal information when you visit kentuckianagunworks.com (the "Site") or buy from us. Kentuckiana Gun Works is operated by Oettle Enterprises LLC.

Contact Us

Questions, requests, or complaints about your privacy can be sent to:
Email: kohl.sales@kgwarms.com
Mail: Oettle Enterprises LLC, 836 Lamont Ln, Henderson, KY 42420, United States

Information We Collect

Information you give us. When you place an order, create an account, sign up for our emails or texts, leave a review, or contact us, we collect information such as your name, email address, phone number, billing and shipping address, order details, and anything you include in your messages. Payment card information is entered at checkout and handled by our payment processors. We do not store your full card number.

Information collected automatically. When you browse the Site, we and our service providers collect information about your device and how you use the Site. This includes your IP address, browser type, time zone, pages and products viewed, search terms, referring site, and how you interact with the Site. This is collected through cookies, pixels, and similar technologies.

How We Use Your Information

• Process and ship your orders, take payment, and send order confirmations and shipping updates
• Answer your questions and provide customer support
• Send marketing emails or texts, if you've signed up (you can unsubscribe at any time)
• Show you relevant ads and measure how well our ads work
• Understand how people use the Site so we can improve it
• Detect and prevent fraud and protect our business
• Meet legal, tax, and accounting obligations

Who We Share It With

We don't sell your personal information for money. We share it only with companies that help us run the business, including:

• Shopify, which powers our store, checkout, and Shop Pay. Shopify Privacy Policy
• Payment processors to process your payments
• Shipping carriers to deliver your orders
• Omnisend, for our email, text, and sign-up forms
• Judge.me, for product reviews
• Google (Google Analytics, Google Ads, and Google Merchant Center), for site analytics and advertising
• Meta (Facebook/Instagram), through the Meta Pixel, for advertising measurement

We may also disclose information when required by law, such as in response to a subpoena or court order, or to protect our rights.

Advertising and Analytics

We use Google and Meta tools to understand how visitors use the Site and to show our ads to people who may be interested in our products, including people who have visited the Site before. These tools use cookies and similar technologies to collect information about your activity on our Site and other websites.

We may also share your email address or phone number in hashed (encrypted) form with Google and Meta so we can show you our ads, or leave you out of them, on their platforms. You can ask us to stop doing this at any time using the contact information above.

You can limit this by:

• Managing your Google ad settings: https://adssettings.google.com
• Opting out of Google Analytics: https://tools.google.com/dlpage/gaoptout
• Managing your Facebook ad preferences: https://www.facebook.com/adpreferences
• Using the Digital Advertising Alliance's opt-out tool: https://optout.aboutads.info

Cookies

Cookies are small files stored on your device. We use them to keep items in your cart, run checkout, remember your preferences, measure site traffic, and support advertising. Most browsers let you block or delete cookies in their settings, but some parts of the Site, like the cart and checkout, may not work without them. A current list of cookies used by Shopify stores is available at https://www.shopify.com/legal/cookies.

Email and Text Messages

If you sign up for our emails or texts, we'll send you news, product updates, and offers. You can unsubscribe at any time by clicking "unsubscribe" in any email or replying STOP to any text. Message and data rates may apply.

How Long We Keep Information

We keep order records as long as needed for business, tax, and legal purposes. Other information is kept only as long as it's useful for the purposes described above, or until you ask us to delete it, unless we're required by law to keep it.

Your Choices and Rights

You can ask us to:

• Tell you what personal information we have about you
• Correct information that's wrong
• Delete your information (except where we must keep it by law)
• Stop using your information for targeted advertising

Depending on where you live, you may have more rights under your state's privacy laws. To make a request, email us at the address above. We may need to confirm your identity before we act on your request. We won't treat you differently for exercising your rights.

Children

Our Site is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we'll delete it.

Security

We use reasonable safeguards to protect your information, and payments are processed through secure, encrypted checkout. No method of transmission or storage is completely secure, though, so we can't guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.